Security

Your accounts, your data, your call.

How Orbitmate protects the LinkedIn accounts you connect and the data you bring, stated plainly, with nothing we can’t back up.

LinkedIn accounts

Controls that keep every sender at a human pace.

Every sender runs within its own limits, and nothing goes out without a person approving it.

  • Every action is approved

    Connection requests, messages, comments and reactions all wait in the approval queue until a person approves, edits or rejects them. This can’t be switched off.

  • Daily caps per sender

    Each LinkedIn account has its own daily limits: 15 connection requests, 40 messages, 10 comments and 30 reactions by default. Connection and message caps can be changed per sender.

  • Warm-up for new accounts

    A newly connected sender starts at 20% of its caps and ramps up to full over 14 days.

  • Checkpoint cut-back

    If LinkedIn challenges an account, its caps drop to 25% for three days while the account settles.

  • Working hours

    Each sender has working hours in its own time zone. An action only goes out when both the sender’s hours and the campaign’s schedule are open.

  • One proxy and profile per sender

    Every sender runs in the cloud with its own dedicated proxy and browser profile, so accounts are never mixed. Deleting a sender purges its profile.

Your data

Encrypted, separated and kept only as long as needed.

Each organization’s contacts, campaigns and inbox stay in its own workspace.

  • Encrypted where it matters most

    Inbox messages, provider API keys, LinkedIn passwords, two-step verification secrets and proxy passwords are encrypted in the application with AES-256-GCM. Inbox content uses a separate key per record.

  • LinkedIn sessions

    Session data is stored on encrypted storage using a dedicated KMS key, and is only ever used by the sender it belongs to.

  • Hosting and backups

    The product runs on AWS in us-east-1. The database sits on encrypted disks, with daily snapshots and a nightly encrypted backup to S3. Secrets live in AWS SSM Parameter Store.

  • Retention

    Inbox message content is deleted after 365 days, as are uploaded import files. Raw data returned by enrichment providers is cleared after its retention window. See privacy.

  • Access control

    Owner, Admin and Member roles plus custom roles with fine-grained permissions. Each sender has its own owner, editor and viewer team.

  • Sign-in and audit

    Email and password with optional TOTP two-factor authentication. Active sessions can be reviewed and revoked, and an audit log records who did what, with CSV export.

Responsible disclosure

Found a vulnerability?

How to report

Email security@orbitmate.ai with a description, steps to reproduce and the impact you observed. We will acknowledge your report and keep you updated while we fix it.

Please

  • Give us reasonable time to fix an issue before disclosing it.
  • Don’t access, change or delete other customers’ data.
  • Don’t run denial-of-service tests or send outreach from accounts you don’t own.
Questions

Security questions.

Can Orbitmate send without my approval?
No. Every externally visible action waits in the approval queue for a person on your team. The approved text is what goes out, word for word.
Will using Orbitmate get my LinkedIn account restricted?
No tool can promise that. Orbitmate keeps each sender inside daily caps, warms new accounts up slowly, cuts back after a checkpoint and only acts in working hours, but LinkedIn makes its own decisions.
Which AI providers see my data?
Drafts and fit scores are generated with Cloudflare Workers AI, or with OpenRouter if you add your own key. We use Langfuse to monitor AI quality, which receives prompts and responses. The full list is in the data processing page.
Do you support SSO?
Not yet. Sign-in is email and password with optional two-factor authentication.
How do I delete our data?
Account and organization deletion is handled on request today; contact us and we will remove it.
Do you hold any security certifications?
Not yet. We will list certifications here when we have them, not before.

Need a security review or a questionnaire filled in? Contact us.

A new conversation awaits

Your next conversation starts here.

Connect a LinkedIn account, add the people you want to reach, and approve your first drafts today.

Book a demo